RANY ELHOUSIENY, PhD(ABD)
SENIOR MANAGER
SOFTWARE ENGINEER AWS SOLUTIONS ARCHITECT CERTIFIED
ranyel@msn.com
https://www.linkedin.com/in/ranyelhousieny/ https://rany.elhousieny.com/ https://rany.tk https://resume.rany.elhousieny.com/
AWS
Solutions Architect
Certified
, Azure
Certified
, Professional Scrum Master
Certified
, Commercial software development manager offering 15+ years managing cross-functional, global teams. Develops
underperforming teams to have the ability to ship complex product releases
significantly ahead of schedule. Designed and implemented products used by 500M+ users Cross Platforms. Gold
Star Award Winner presented
from VP of Microsoft for saving failing projects, moving them from failed to
shipped with high quality, and Increasing
products deployment speed by 70%. Known
and awarded for building high-performing teams. Awarded
from the BOD of APFM for the high impact in the first 3 months
CORE COMPETENCIES
|
● Project, People, & Technical
Management ● Development, Testing, & Research ● Cross-Group Coordination ● Leading Through New Product Ambiguity ● Building Teams |
● Customer Focus and Engagement ● 25 years of Software Engineering
Experience ● 18 years Management Experience ● 8 years Managing Managers |
PROFESSIONAL EXPERIENCE
ZULILY,
Seattle, WA 4/2020
Present
SENIOR SOFTWARE ENGINEER MANAGER
Working with an amazing team building systems using MongoDB , Elastic Search , AWS , React , CSS3 , HTML5 , Sass , Dropwizard , Java , ...
A Place For Mom,
Seattle, WA 10/2018
4/2020
SENIOR SOFTWARE ENGINEER MANAGER
Designing, Developing, and Managing 7
main cloud distributed solutions with cross platform mobile apps using ASP.NET
Core, REDIS, Elastic Search, Apache Cordova, Microsoft SQL Server, T-SQL, AWS,
Kinesis, React, Gatsby, Xamarin ...
In the first 3 months, I was awarded from the board of
directors for impacting the company positively by:
·
Improving performance by 60%
leading to 40% resource savings
·
Saving over 1400 hours per month of manual labor
by automating complicated tasks
·
Improved performance, cost, and response time by Moving the
systems from Monolithic DB with REST APIs to AWS Serverless GraphQL using AWS
AppSync
MICROSOFT - Microsoft Azure Cloud Data, and AI, Redmond,
WA 10/2016
10/2018
PRINCIPLE SOFTWARE ENGINEER MANAGER
●
Azure Unified Endpoint Management (UEM) Microservices:
Improved customer experience for managing
apple devices enrolled in Apple Deployment Program and managed by Microsoft
Intune by 10%.
●
Lead several cross-organizational initiatives
within 11k employee organization to
improve experiences and satisfaction for
500M+ end-users..
●
Lead ARM64 development; game changing, all-day
battery device with continuous connectivity and new mobile CPU announced on
Dec. 2017.
●
Increased NPS
(Net Promoter Score) and Customer satisfaction by 5% for 100M+ enterprise
customers by creating a customer satisfaction dashboard and equation measuring
by multiple factors.
●
Reduced customer
support volume 25%; developed Machine Learning model identifying user feedback issues to
alert engineers of new issues, decreasing resolution time and saving $18k/mo in labor costs.
●
Reduced the MTTR (mean time to resolution) to 12% (projection is 50% in 2 years) which increased
adoption to latest release by 5%.
MICROSOFT - Microsoft Office for Apple platforms, Redmond, WA 06/2013
10/2016
SENIOR SOFTWARE ENGINEER MANAGER
●
Released Office
for iPad, iPhone, and Mac -announced
by Satya on March 2014.
●
Designed and
implemented features used by 100M+ users: linking to ADAL
(Azure Active Directory Authentication Library) for client authentication with
Office365, Single Sign On, Third party Authentication (Box, Dropbox, iCloud),
and OAuth2 Authentication.
●
Created a combined engineering transition process
pilot used as a blueprint by 10K+
employees.
●
Improved customer satisfaction by 30% and promoted star
rating to 4.8/5.0 on the app store.
MICROSOFT - Microsoft Research, Redmond, WA 06/2010
06/2013
GROUP MANAGER
● Managed an org of
developers, test, and product managers in MSR (Microsoft Research) to ship
products.
● Awarded and
promoted for creating a reliable process guaranteeing continuous delivery and
optimal customer satisfaction for Bing and Office 100M+ customers.
● In less than a
year, developed the org into high performers with strong moral shipping high
impact products.
MICROSOFT - Microsoft MSN/Bing, Redmond, WA 01/2008
06/2010
SENIOR
SOFTWARE ENGINEERING MANAGER
●
Software Engineering Manager at MSN/Bing DTS;
building systems to target users with related content.
●
Improved customer
engagement 13% using personalization and audience relevance (measured by bounce rate,
page views, session time, and click through rate).
●
Increased MSN.Com
traffic by 3% using SEO, SEM, KIP (Keywords Intelligent Platform), and SEP (search
experience platform).
●
Built a team of 65+
devs,
PMs, test, SDETs, managers, and managers of managers in two months; 3x resources within the same budget to ship
quality products ontime and alleviate huge debt of manual regression testing.
●
Improved Group Health Index by 28% and reduced training time for
turnover by 70%; developed talent
retention strategies and added solid performance metrics fostering improvement.
●
Converted 100% manual testing to 90% automation with measures and
quality gates.
●
Increased
production by 40% by creating an automated pre-production and production environment
freeing up resources.
●
Managed 15
main projects: Relevance, Content Optimization, MSN Open, CPM, CIP, HOPs, SPS,
UCE, SEP, MS.COM, SEO, SEM, KIP, JDS, and performance.
MICROSOFT - Enterprise Networking Microsoft Windows, Redmond, WA 1/1999 1/20o8
SENIOR SOFTWARE ENGINEERING MANAGER
●
Increased new product deployment speed
70% by designing and
implementing a development process that combines SCRUM and RAD; manages
specifications, development, testing, passing quality gates, and deployments in
2 vs 13 months. Established agile training for the entire
company.
● Gold
Star Award Winner presented from VP of Microsoft for
rapidly shipping a failing product.
● Built an org of 30+ from ground
up and developed
people located in California, India, and China to become high performers;
handled interviews, hiring, managing up, and managing low performers out
without impacting the business.
EDUCATION & TRAINING
Ph.D(ABD). Computer and Information Sciences - 3.79/4.0,
2013
Nova Southeastern University, FL
MASTER OF SCIENCE (M.S.), Computer and Information Sciences- 4.0/4.0 Honors, 2008
Nova Southeastern University, FL
BACHELOR OF ENGINEERING,
Electrical and Computer Engineering
Alexandria University
ADDITIONAL
TRAINING AND CERTIFICATIONS
|
Situational Leadership Career Coaching Crucial Conversations Distributed Systems Microservices Architecture MMIS600 system development and design methods |
MMIS645 Project management MMIS654 Electronic Commerce DISS720 Human-computer interaction DISS710 Decision support systems/ML/AI DISS745 Electronic Commerce. DISS845
Research Project in E-Commerce DISS820
PhD Research Project in HCI
Microsoft Azure Cloud Certified
|