• Thursday, 28, Mar, 2024

eADR
Indian Dispute Resolution Centre, IDRC is a not for profit initiative of 'Indian Dispute Resolution Council'. It has developed an in house state of the art Software for eADR which provides an end to end completely digitised paperless functionality for carrying dispute resolution by way of Arbitration, Mediation and Conciliation of Domestic and International Disputes apart from  Early Neutral Evaluation and Expert Determination.

The eADR Portal also known as ODR, Online Dispute Resolution has eArbitration, eMediation and eConciliation Software. The major components of eADR Software are-

  1. eFiling
  2. ePayment
  3. eAllocation
  4. eNotices
  5. eBooking
  6. eHearing/Virtual Hearing
  7. eProceedings
  8. eSignatures/Digital Signatures
  9. eCertified Copy
  10. Cloud Servers with 24x7 Access
  11. Personal Dashboards

eFiling - The eADR Software provides for 24x7 eFiling of Arbitration, Mediation and Conciliation Claim Petitions/ Applications by Registered Advocates/Law Firms and Litigants/Corporates. Registration of Advocates/Law Firms and the Registration of Litigants/Corporates is a very simple process. Once the same is done they simply need to Login to their personal Dashboard and the Step by Step Guide to eFiling of Claim Petitions. All the Petitions, Replies, Applications and other Documents can be digitally signed before and after eFiling is carried out. 

ePayment  -  Once the particulars of the Claim Petition are entered in the eFiling interface the Software will calculate the Registration Fees and the Administrative Charges according to the IDRC’s Fees Schedule under the IDRC Arbitration Rules, 2019.. The Software will facilitate the ePayment of these charges by all available Digital modes viz. Net Banking, Credit/Debit Card, eWallets, Paytm etc. Even the payments for eBooking of offline and Online Arbitral hearings, ODR can be made by ePayment mode.

eAllocation – The eADR Software has a functionality to auto-allocate a Claim Petition/Application to one of the empanelled Arbitrator, Mediator and Conciliator on the basis of most suitablity depending upon the nature of Dispute and Domain Expertise of the Arbitrator, Mediator and Conciliator. Software will also consider the availability of Arbitrator, Mediator and Conciliator for handling the Case. The eAllocation Software shall be utilised in cases where Parties opt for the same.

eNotices – The eADR Software has a feature whereby the regular eNotices can be prepared and triggered by the system on need basis. The Software will pick up the Mailing and other Contact details from the Metadata provided by the Parties. It will autofill the Case Particulars and generate digitally signed eNotices to the Parties and other desires persons/institutions.

eBooking – One of the most convenient Software under eADR is eBooking of offline and online hearings. The Software has a Database of all the IDRC venues with specific predesigned timeslots. Similarly the Video Conferencing Software too have timeslots allocated for booking. Be it the First hearing on a case of a deferred hearing the Arbitrator or the Advocate and Litigant can eBook the hearing online and also pay up the eBooking charges. 

eHearing/Virtual Hearing – The eADR Software has inbuilt World renowned Video Conferencing Platforms which are total y secured with end to end encryption and Licensing. The VC Platform has facility to arrange eHearing participation of up to 100 Persons. The has the facility to carry out discrete hearing in Breakaway VC Rooms even while the Arbitral Proceeding s are underway. The eHearings are accessed through password and can be attended through desktops, laptops and mobile phones as well. There is an option to record the complete hearing and even live stream it on demand.

eProceedings – There is a functionality in the IDRC’s eADR Software to record the eProceedings in a multifunction Textbox available within the eFiled Case Page. Once the proceedings are entered it gets converted into PDF and can be eSigned in the IDRC Cloud Server itself. Once signed it becomes a permanent record which cannot be altered. Its eCopy can be shared with all stake holder via eMail.

eSignatures – One of the most convenient feature of eADR Portal is facility to append eSignatures to the Petition, Reply, Application, Documents and Proceeding Sheets. The eSignatures can be appended through DSC (Digital Signature Cards) or even through more convenient eAadhaar and mobile phone.

eCertified Copy - The eADR Software has a unique feature whereby one can apply online for obtaining eCertified Copy of any Document, Proceeding Award, Settlement od the entire Case File. The same shall be provided by the IDRC duly Certified either by the Arbitrator or the Secretary General of IDRC on payment of requsite fees..

Cloud Servers with 24x7 Access – IDRC has state of the art secured Cloud Servers for hosting its eADR Software. Registered users can access the same 24x7 from the comfort of their Home or Office and use the same for uploading the Documents and download the proceeding sheets etc.

Personal Dashboards – IDRC’s eADR Portal has a facility of Personalised Dashboard for its registered users which include Arbitrators, Mediators, Conciliators, Advocates and Litigants.

IDRC e-Arbitration

Business Friendly
Helps the parties resolve disputes without sacrificing the business relationship

Cost-efficient
By a speedy resolution the parties can focus on profitable business activities rather than spending time and money on litigation

Enforceable
The arbitral award is enforceable as a decree

Fast
A IDRC e-Arbitration is completed within prescribed time.

Paperless
The entire arbitration process is completed without a piece of paper being used.

 

IDRC e-Mediation

Business Friendly
Helps the parties resolve disputes without sacrificing the business relationship

Cost-efficient
By a speedy resolution the parties can focus on profitable business activities rather than spending time and money on dispute resolution

Fast
A IDRC e-Mediation is usually completed within a prescribed time.

Flexible
The parties are actively in control of the dispute resolution process.

Paperless
The entire mediation process is completed without a piece of paper being used.

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