Win with Zain - Win with Zain - Zain Kuwait - B2C
What is the “Win with Zain”?
The “Win with Zain” promotion introduces a Zain Service where the participants will have the opportunity to receive, once per day, mobile content, including various health tips. The winner is selected under the supervision of the Ministry of Commerce (MOC), and will have the chance to win the monthly special prize of KD5,000.
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Terms and Conditions
- ZAIN Kuwait Prepaid and Postpaid Customers are only eligible to participate in this competition.
- The participants can win 1 Special prize at maximum, during the whole duration of the promotion.
- ZAIN Kuwait reserves the right to cancel or modify or suspend the competition at any time, provided that any amendments to be made, should be uploaded to the website.
- ZAIN Kuwait staff, their direct relatives, in addition to the persons who maintain business, brokerage or distribution relationship with ZAIN Kuwait or authorized dealers, in addition to the Companies engaged by ZAIN to handle this competition or any of their personnel, are prohibited to participate in this competition.
- All messages received from the participant number prior and after the expiry of the competition will be excluded from the drawing.
- ZAIN Kuwait reserves the right to exclude any participant in case of any form of fraud or bad faith action is proven during the competition, without prior notice.
- ZAIN shall have the right to conduct the prizes draws once again to identify the winner in case of doubt or manipulation in the calculation of points for any participant without any responsibility on its part in connection to the rights of the competitor whose points are in doubt or manipulated or towards third party.
- ZAIN shall have the right to exclude any participant in case it is proven that he directly or indirectly affected the calculation of points process through any other means not prescribed in the competition terms and conditions.
- In case the winner is an employee in a company, then, the owner of the company shall be considered as the winner and the award shall be delivered to the legal representative or the authorized person.
- The Special award winner shall lose his/her right to receive such award after the elapse of (30) days from the date of notification to do so and he/she will be substituted by the next ranking winner(s). The same provisions for the delivery of the award shall be applicable to such substitute and if he fails to approach the company to receive the award within the prescribed period, then he will be substituted by the next winner in ranking and so on.
- Replacement of award by another is prohibited. In the event ZAIN Kuwait fails to deliver the described award due to circumstances beyond its control, ZAIN Kuwait undertakes to replace it by another award of same value.
- The Special award is due for delivery after the expiry of competition as shown in clause 10.
- ZAIN Kuwait reserves the right to cancel or suspend or amend these rules and regulations of this competition without notice and without any compensation to the participants.
- Neither ZAIN Kuwait nor any of the participating companies in this competition shall be held liable in all respects whatsoever for the damages of whatsoever nature whether caused directly and/or indirectly or circumstantially which may be detected due to the use of the award promptly or subsequently.
- Neither ZAIN Kuwait nor any of the participating companies in this competition shall be held liable in case ZAIN Kuwait users fail to participate in the competition due to certain technical restrictions or other impediments related to GSM services, like for example: network engagement, full memory, improper use of SMS, incorrect number, disconnection, SIM card expiry of balance, excess of limits …etc.
- In case of competition extension, participants shall be advised through SMS or any other communication means.
- Neither ZAIN Kuwait nor any of the participating companies shall be held liable for the use of participating numbers belonged to any of the customers by any third party.
- The winner competitor / participant undertakes to pay his mobile telephone bill and in case of non-payment, the provisions provided for in clause 10 shall be applicable.
- In case the contract of the winner participant is inactive, then, he shall be committed to pay the claim payable in full so as to be awarded the reward.
- If the winner competitor fails to meet any of the foregoing requirements; he shall lose his right to receive the award.
Competition and Participation:
- The winner is selected under the supervision of the Ministry of Commerce (MOC), and will have the chance to win the monthly special prize of KD5,000.
- The cost of the daily participation (for the provision of service) will be 100 fils per day (from the fifth participation day onwards).
- The value of each SMS to be sent to the number 99988 is KD. 1 per message.
- The customer can cancel his participation through sending SMS to service No. 99985 which includes the word “cancel” or “0”. Cancellation can be confirmed with a confirmation SMS, bearing in mind that these messages are free of charge.
- Participants can send SMS to No. 99985 free of charge for the following purposes:
- To know the current total of points by sending the word “balance”.
- To ask for help by sending the word “Help”.
- The participant obtains 100 points (participation points) when he sends recording message to service No. 99985-99988 “participation points”.
- Each participant gets 50 participation points on daily basis for daily participation category “standard points”.
- During the first 4 participation days, each SMS to be sent to 99985 for free, provides the participant with additional 'automatic points'. The participant respectively receives a reply SMS which includes a question with two answers: One correct and another incorrect. The selected answer should be sent through SMS to 99985 including No. 1 or 2, according to the participant’s personal knowledge. Answering questions depends on the participants' knowledge and skills exclusively. From the fifth participation day onwards, each SMS to be sent to 99988, for 1 KD/SMS, provides the participant with additional 'automatic points'. The participant respectively receives a reply SMS which includes a question with two answers: One correct and another incorrect. The selected answer should be sent through SMS to 99988 including No. 1 or 2, according to the participant’s personal knowledge. Answering questions depends on the participants' knowledge and skills exclusively.
- Each correct answer grants the participant at least 100 points. The competitor besides obtains 20 points for incorrect answers.
- During the period of competition, the participant receives SMS which include information of the competition and how he can collect additional points with a message sent to No. 99985 during the first 4 participation days and to No. 99988 from the fifth participation day onwards.
- All participants warrant that they have read and fully understand these Terms and Conditions carefully which are on public view.
- By sending any SMS to the premium short codes 99985 or 99988, participants sign their complete acceptance and full understanding of the current terms and conditions and agree:
- To participate, the subscribers who qualify to become participants of this Promotion shall send an SMS Message to the Short Codes 99985 or 99988 at any day during the Promotion Duration (hereinafter called the “Registration SMS”). Upon sending the first SMS to 99985 or 99988 (Registration SMS), the sender will be registered in the Promotion and will be considered a participant.
- Once the subscriber sends the Registration SMS to 99985 or 99988, he/she shall receive a first informative SMS message from the Organizer (hereinafter called the “Welcome SMS”), confirming his/her participation to the Promotion.
- The Arabic version is the effective version in Kuwait and the English version is a translation to the agreement articles and it’s for notification only.
These competition conditions are considered an integral part of the laws and conditions available in the company's website pages in full, company's services contract form, MTC privacy policy and associated therewith and the customer is subject to these provisions if not covered by the foregoing conditions.
"Win with Zain!" Start now! It is simple!
Step 1
Send 'Win' to 99985! (FREE for 4 days). There will be a daily charge of 100 fils starting on the fifth day. After registering, you'll receive an SMS with your participation points.
Step 2
Getting more participation points is as simple as answering the questions. Points are awarded based on how many questions you answer. Get the most points by answering the questions correctly.
Step 3
For the first four participation days, you can answer up to 10 quiz questions free for more points and a better chance of winning! Starting on the fifth day, you'll be able to increase your chances by answering quiz questions for KD 1 per SMS.
We've got answers to all of your questions
What is the “Win with Zain” Promotion?
The “Win with Zain” promotion introduces a Zain Service where the participants will have the opportunity to receive, once per day, mobile content, including various health tips. A randomly selected participant during the special period will win the special prize of KD 5,000.
What are the prizes?
A randomly selected participant will have the chance to win the monthly special prize of KD5,000.
How many prizes does this Promotion give?
A monthly special prize of KD5,000
How many prizes can a participant win?
The participants can win 1 special prize at maximum during the whole duration of the promotion.
Do I receive the prize immediately?
The prizes will be delivered at least 30 days after the end of the Promotion. Winners will be notified either by telephone, SMS or e-mail and Zain will inform them on the delivery process.
Are the prizes transferable?
No, the prizes are not transferable.
How and where do I claim my prize?
We will get in touch with you if you are the winner of any of the prizes and inform you where and how you will receive your prize.
Do I need to claim the prize immediately after I win?
If you win, you will be contacted by us and informed about the exact procedure. Don’t worry! Just keep your mobile phone open at all times!
Who can win the special prize?
The special prize will be given away via random draw. A randomly selected participant during the special period will win the special prize.
How will I enter the Promotion?
You can send ‘Win’ to 99985. Free for 4 days!
How can I be informed about the points I have gathered?
You can send “Balance” or “رصيد” to 99985.
Which keyword can I send to opt-out?
You can send 0 to 99985 (free of charge) so as to stop receiving mobile content and any notification messages.
If I win, how will I be informed?
The winner will be contacted by Zain.
What if I am not in town to collect the prize?
You will need to collect your prize within 30 days from being notified that you are a winner.
I am not a subscriber of Zain, can I participate?
Unfortunately, no. But if you wish you can get a prepaid Zain card and enter the Promotion by sending ‘Win’ to 99985. Free for 4 days!
What is the keyword to participate?
You can send ‘Win’ to 99985 in order to participate in the Promotion. Free for 4 days!
I have received a SMS that says: Surprise! Bonus Period! Win "XX" points.
This means that you have entered a bonus phase where you can earn more than the usual given points. Every time that you enter a period where each question you reply or any SMS you send gives you more points, you will receive a message informing you about this period and the points you get. Do not worry, it is easy! You always answer questions on all bonus phases!
How many points do I earn for every question that I answer?
If you answer the question correctly, you get at least 100 points. If you give a wrong or invalid (other than 1 or 2) answer, you get 20 points. But during the Promotion, there are many bonus phases which give you much more than 100 points. Send more SMS to discover them.
Who CANNOT participate in the Promotion and win the prizes?
The whole personnel and trainees of Zain Kuwait and their direct relatives, all the employees of companies which cooperate with Zain Kuwait for the Promotion.
Is there a limit as to the number of SMS I have to send?
During the first 4 days of participation, you can reply up to 10 questions per day.
From the fifth participation day onwards, you can reply up to 30 questions per day.
If I answer wrong to questions, do I get points?
Yes, you get points. For each wrong answer you get at least 20 points meaning 20 more chances for the prizes draws.
I receive different amount of points in different questions. What happened? Is this a mistake of the system or something else?
You don’t have to worry about this. The Promotion includes some bonus phases where the participants win more points than the normal flow. Each time you enter such a phase, you receive a message explaining how the bonus phase works. Please check your SMS inbox to find this message.
Do I lose my earned points?
For the special prize, your participation points are the ones collected during the respective special prize period.
What is the cost of SMS I receive from 99985 containing daily points and mobile content (heath tips)?
100 Kuwaiti Fils / day from the 5th. participation day onwards.
What is the cost of the message I am sending to 99988?
KD 1 per SMS.
I received many SMS regarding the competition. Do I pay when I receive messages regarding the competition?
No, they are free of charge.
What is the Call Center Number?
For any questions you may have for the Promotion, please call 107 free of Charge.
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